According to Lloyds Banking Group fraud insights data, there has been a 75% increase in people getting scammed when shopping for things like cars, tickets, and clothes on Facebook Marketplace. * So if you’re heading online to buy or sell gifts this month, here are some things to look out for:   

Trust your instincts: If a deal seems too good to be true, it probably is. Trust your instincts and be wary of overly attractive offers or sellers pressuring you for a quick decision.

 Meet in public places: Always arrange to meet the seller or buyer in a well-lit, public place. Opt for locations with surveillance cameras, like a local coffee shop or shopping centre, to ensure your safety. 

Cash is king: While digital payment methods are convenient, using cash for transactions adds an extra layer of security. Avoid sharing sensitive banking information unless absolutely necessary. 

Check the seller’s profile: Take a few minutes to review the seller’s profile. Look for a history of positive reviews and a well-established presence on Facebook. Be cautious if the account is new or lacks information. 

Verify product details: Before meeting, confirm the product details with the seller. Request additional photos if needed, and ensure that the item matches the description provided in the listing.

 Beware of shipping requests: Scammers may suggest shipping the item instead of meeting in person. Be cautious of such requests, especially if they seem insistent on a prepayment without any face-to-face interaction. 

Use Facebook Messenger: Keep communication within Facebook Messenger. Avoid sharing personal contact information until you’re confident about the legitimacy of the transaction. 

Check for red flags: Be on the lookout for red flags such as poor grammar in messages, unusual payment methods, or requests for personal information. Legitimate sellers will communicate clearly and professionally. 

Research market prices: Research the market value of the item you’re interested in to ensure that the price is reasonable. If the deal appears too good to be true, it might be a scam. 

Report suspicious activity: If you encounter any suspicious activity or believe you’ve come across a scam, report it to Facebook. Your vigilance can help protect others in the community.

 Stay safe online this Winter 

*75% increase in purchase scams involving Facebook Marketplace from January to September 2023, compared to the same period last year. Sourced from Lloyds Banking Group fraud insights data, correct as of September 2023.